Terms of Service

These Terms of Service ("Terms") govern your access to and use of https://wavenet-solutions.com (the "Site"), operated by Wavenet Solutions LLC ("Wavenet," "we," "us"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Nature of services

Wavenet is an authorized dealer for internet and television service providers. The Site provides informational content about plans available from the providers we represent and facilitates connections between site visitors and provider sales channels. We are not the provider of internet, television, or telecommunications service. The provider you select is responsible for delivering and supporting that service under their own terms of service.

2. Plan information accuracy

Plan details displayed on the Site (starting prices, speeds, contract terms, equipment, promotional offers) are sourced from each provider's official published rates as of the verification dates noted. Plans, pricing, and availability vary by address and are subject to change. Taxes, fees, and equipment charges may apply. Call for current offers. We make commercially reasonable efforts to keep plan information current but cannot guarantee that all information is accurate at every moment.

The provider's official terms of service, plan documentation, and customer agreement are the binding documents governing your service relationship with the provider. The Site is informational and does not constitute a contract for service.

3. No advice relationship

Information on the Site, including the household-sizing quiz, the cost-per-Mbps analyzer, the coverage map, and editorial content (guides and blog posts), is provided for general informational purposes. Nothing on the Site constitutes personalized advice. You are responsible for evaluating whether any plan matches your specific needs, and we encourage customers to call us or speak directly with the provider before committing to service.

4. User-submitted information

When you submit information through the Site (lead forms, callback requests, or similar), you represent that the information is accurate, that you have authority to provide it, and that you consent to be contacted regarding internet service options. Our handling of submitted information is governed by our Privacy Policy.

By submitting your phone number through any form on the Site, you consent to receive communications from Wavenet and the providers we represent regarding internet service options at your address. Standard message and data rates may apply. You may opt out of marketing communications at any time.

5. Intellectual property

All content on the Site — text, graphics, logos, layouts, code, and editorial content — is the property of Wavenet Solutions LLC or used under license, and is protected by United States and international copyright laws. Provider trademarks and service marks shown on the Site are the property of their respective owners and are used under our authorized dealer agreements with each provider.

You may not copy, reproduce, modify, or republish content from the Site without prior written permission from us, except as permitted by fair use under applicable copyright law.

6. Third-party links

The Site contains links to third-party websites operated by the providers we represent and other third parties. These links are provided for convenience and informational purposes. We do not control and are not responsible for the content, accuracy, or practices of third-party websites. Your use of any third-party website is at your own risk and subject to that site's terms.

7. Disclaimers and limitations of liability

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WAVENET DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION ON THE SITE IS ACCURATE, COMPLETE, OR CURRENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WAVENET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR ANY SERVICES PURCHASED FROM A PROVIDER REFERENCED ON THE SITE. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT.

8. Indemnification

You agree to indemnify and hold harmless Wavenet, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

9. Governing law

These Terms are governed by the laws of the State of IL, without regard to conflict-of-laws principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in IL.

10. Changes to these Terms

We may modify these Terms at any time by posting the updated version on the Site. Material changes will be indicated by an updated "Last updated" date at the top of the Terms. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

11. Contact

Questions about these Terms can be directed to:

Wavenet Solutions LLC
142 Commerce Drive, Suite 200
Naperville, IL 60540
Phone: (800) 555-0199